Privacy Policy
Your privacy matters to 7bdtk. This policy explains what personal data we collect, why we collect it, how it is protected, and what rights you hold as a player on our platform.
1. Introduction
7bdtk ("the Platform", "we", "us") operates the online casino and sports betting platform available at 7bdtk.org. This Privacy Policy describes how 7bdtk collects, uses, discloses, and safeguards the personal information of players and visitors ("you", "your") who access or use the Platform. It also describes the choices you have with respect to your personal information and how you can contact us with questions or requests relating to your data.
This Privacy Policy should be read alongside the Terms & Conditions, which govern the overall relationship between you and 7bdtk. By registering an account or using the Platform in any capacity, you confirm that you have read and understood this Privacy Policy and that you consent to the data practices described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately.
2. Information We Collect
7bdtk collects personal information from three primary sources: information you provide directly to us during registration and account use, information generated automatically by your use of the Platform, and information received from trusted third-party partners for identity verification and payment processing purposes.
Information You Provide Directly
- Registration details: full name, date of birth, Bangladeshi mobile number, and account password.
- KYC identity documents: National Identity Card (NID), passport, or driving licence submitted for age and identity verification.
- Payment details: mobile wallet numbers (bKash, Nagad, Rocket, Upay) or card details as required for deposits and withdrawals. Card data is processed by our certified payment partners and is not stored on 7bdtk servers.
- Support communications: messages, complaints, and feedback submitted via live chat or email, including any attachments or screenshots you choose to share.
Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifier.
- Usage data: pages visited, games played, bets placed, session duration, login timestamps, and navigation paths through the Platform.
- Cookie data: session cookies, preference cookies, and analytics cookies as described in Section 6 below.
Information from Third Parties
- Identity verification outcomes from our KYC partners confirming or flagging the validity of submitted identity documents.
- Transaction records from payment processors (bKash, Nagad, Visa, Mastercard) confirming deposit and withdrawal status, reference codes, and timestamps.
- Fraud and risk signals from third-party fraud detection partners used to identify patterns associated with prohibited conduct, multi-accounting, or money laundering.
| Data Category | Purpose | Retention |
|---|---|---|
| Identity & Contact | Account creation, KYC verification, player communication | Duration of account + 5 years |
| Financial Records | Deposit/withdrawal processing, fraud prevention, regulatory compliance | 7 years from transaction date |
| Technical & Usage Data | Platform security, performance optimisation, fraud detection | 13 months (rolling) |
| Support Communications | Complaint handling, service improvement, training | 3 years from last interaction |
3. How We Use Your Information
7bdtk uses the personal information it collects for clearly defined purposes only. We do not use your data for purposes incompatible with those for which it was originally collected. The primary purposes for which we process personal data are as follows.
- To create and maintain your player account, verify your identity, and conduct KYC checks in line with responsible gaming and anti-money-laundering obligations.
- To process deposits and withdrawals, manage your account balance, and communicate with you regarding financial transactions.
- To deliver customer support services, respond to your enquiries, resolve disputes, and process complaints through our live chat and email channels.
- To detect, investigate, and prevent fraud, prohibited conduct, money laundering, and other activities that violate our Terms & Conditions or applicable law.
- To personalise your experience on the Platform, including displaying relevant promotions, game recommendations, and responsible gaming notifications based on your activity profile.
- To send you service-related communications, including account notifications, transaction confirmations, security alerts, and updates to our Terms or Privacy Policy where required.
7bdtk does not use your personal data for unsolicited third-party advertising. Where we send promotional communications about 7bdtk's own products and offers, these will always include a clear opt-out mechanism. You may withdraw consent to marketing communications at any time by contacting [email protected].
4. Legal Basis for Processing
7bdtk processes personal data only where a valid legal basis exists. The legal bases on which we rely are as follows.
- Contract performance: processing your registration details, managing your account, and handling deposits and withdrawals is necessary to fulfil the contractual relationship between you and 7bdtk.
- Legal obligation: KYC verification, anti-money-laundering checks, age verification, and financial record-keeping are carried out to comply with applicable legal requirements.
- Legitimate interests: fraud prevention, platform security, abuse detection, and service improvement are carried out on the basis of 7bdtk's legitimate interest in maintaining a safe and compliant platform for all players.
- Consent: where we send optional marketing communications or deploy non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.
5. Sharing Your Information
7bdtk does not sell, rent, or trade your personal data to third parties for commercial gain. We share personal information only with the categories of recipient described below, and only to the extent strictly necessary for the stated purpose.
Payment and KYC Partners
To process deposits and withdrawals, 7bdtk shares payment reference data with mobile financial service providers (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard). To fulfil KYC obligations, we share submitted identity documents with certified identity verification providers. These partners are contractually bound to handle your data securely and to use it solely for the purpose of providing their services to 7bdtk.
Fraud Detection and Security Partners
7bdtk works with specialist fraud detection and cybersecurity partners who process technical and behavioural data signals on our behalf to identify suspicious activity, multi-accounting, and prohibited conduct patterns. These partners operate under strict data processing agreements and do not retain your data beyond what is necessary for fraud risk assessment.
Legal and Regulatory Authorities
7bdtk may be required by law to disclose personal data to government bodies, regulatory authorities, law enforcement agencies, or courts of competent jurisdiction. In such cases, 7bdtk will disclose only the minimum information required to comply with the legal obligation and will, where legally permissible, notify the affected player of such disclosure.
6. Cookies and Tracking Technologies
7bdtk uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session security, and analyse how the Platform is used. A cookie is a small text file placed on your device by your browser when you visit the Platform. The following categories of cookie are used on 7bdtk.
- Strictly necessary cookies: required for the Platform to function correctly. These include session authentication cookies, load balancing tokens, and security identifiers. You cannot opt out of these cookies without affecting your ability to use the Platform.
- Preference cookies: store your language settings, display preferences, and last-visited game category so the Platform remembers your choices between sessions.
- Analytics cookies: collect anonymised data about page visits, session duration, and navigation patterns to help 7bdtk understand how players use the Platform and identify areas for improvement.
- Security cookies: track failed login attempts, suspicious access patterns, and device fingerprints to detect unauthorised account access and protect against credential-stuffing attacks.
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Blocking certain categories of cookie may affect your experience of the Platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
7. Data Security
7bdtk implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to player data on a strict need-to-know basis, regular security audits and penetration testing, and real-time intrusion detection systems monitoring the Platform infrastructure.
Despite these measures, no internet-based platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a risk to your rights, 7bdtk will notify affected players without undue delay and will take all reasonable steps to contain, investigate, and remediate the incident. You can help protect your own data by using a strong, unique password, enabling SMS OTP verification, and logging out of your account after each session especially when using shared or public devices.
8. Data Retention
7bdtk retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The specific retention periods for each category of data are set out in the table in Section 2. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to an identifiable individual.
Where you exercise your right to erasure (see Section 9), 7bdtk will delete your personal data within 30 days of receiving a valid erasure request, subject to retention obligations imposed by law. Data that 7bdtk is legally required to retain — such as financial transaction records required for anti-money-laundering compliance — will be retained for the legally mandated period and then securely destroyed.
9. Your Data Rights
As a player on the 7bdtk platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and aim to resolve it within 30 days.
- Right of access: you may request a copy of all personal data that 7bdtk holds about you, together with information about how it is used and with whom it is shared.
- Right to rectification: if you believe any personal data held about you is inaccurate or incomplete, you may request that it be corrected or updated.
- Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies.
- Right to restriction: you may request that 7bdtk restrict processing of your personal data in certain circumstances, for example while a dispute regarding data accuracy is being resolved.
- Right to data portability: you may request a copy of personal data you have provided to 7bdtk in a structured, commonly used, machine-readable format.
- Right to object: you may object to the processing of your personal data where 7bdtk relies on legitimate interests as the legal basis, including objecting to direct marketing communications.
To exercise any of the above rights, or to ask a question about how 7bdtk handles your personal data, please contact us by email at [email protected]. Please note that some rights are subject to legal exceptions — for example, we cannot erase data we are legally required to retain for financial compliance purposes. Where an exception applies, we will explain this clearly in our response to your request.
10. Children and Minors
The 7bdtk platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If you are a parent or guardian and believe that a minor under your care has registered an account or provided personal data to 7bdtk, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to close the account and delete any associated personal data. 7bdtk employs age verification checks at the point of registration and at the point of first withdrawal to guard against underage access.
11. Third-Party Links and Services
The 7bdtk platform may reference or integrate with third-party services such as game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi) and payment processors. These third-party services operate under their own privacy policies, and 7bdtk is not responsible for the data practices of third-party providers. When you interact with a game powered by a third-party studio, certain technical data (such as your session token and game outcome data) may be shared with that studio solely for the purpose of delivering the game. We recommend reviewing the privacy policies of any third-party services you interact with.
12. Changes to This Privacy Policy
7bdtk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, the revised Privacy Policy will be published on this page with an updated effective date. Where practicable, we will notify registered players of significant changes via the contact details held on their account.
Your continued use of the 7bdtk platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you disagree with any changes to this Privacy Policy, you should cease using the Platform and may request account closure by contacting our support team.
13. Contact and Data Queries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 7bdtk has handled your personal information, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the Platform or by email. All privacy-related enquiries are handled with strict confidentiality.
Email: [email protected] (plain text — not a clickable link). Response time: within 24 hours for data rights requests. Available: 24/7.
Your data is protected, your identity is secure, and our platform is built for Bangladeshi players. Explore 7bdtk Casino or learn more about how we keep gaming safe.